In Kenya, Safaricom is the largest telecommunication company, providing a wide range of mobile services to millions of customers across the country.
With the increasing cases of identity theft and fraud, it’s essential to monitor your personal information and ensure that no unauthorized phone numbers are registered under your ID.
In this article, we will explore how to check Safaricom phone numbers registered under your ID.
By following these steps, you can take control of your personal information and safeguard yourself against fraudulent activities.
How to check phone numbers registered under your ID
To check the Safaricom phone numbers registered under your ID, follow these steps:
1. Via USSD
- Dial *106# on your Safaricom mobile phone.
- From the list, select “Check registered numbers”
- Safaricom will display and send you an SMS with phone numbers registered using your identification.
2. Via MySafaricom App
- Launch the Mysafaricom app on your phone.
- Click on Check Your Sim Card Registration Details.
- Enter your phone number
- You will receive a prompt of the numbers registered with your ID and are compliant.
How to report unknown number linked to your ID
To report unknown number registered under your ID, simply;
- Dial *106#
- Select 2(this reports unknown numbers).
- Select the number you’re not conversant with registered with your ID.
Safaricom alert when someone tries to register a line using your ID
In order to curb fraud and protect its customers Safaricom introduced a feature that alerts a customer when someone tries to register a new SIM card using their ID number.
This will help the customer verify whether it is him/her trying to register for a new SIM or a fraud.
In the new feature, when one tries to register a new SIM card using a customer’s ID, the customer will receive an SMS through the number 707.
The SMS will have two options; YES and NO. If the customer is the one trying to register a new SIM, they will reply with YES and if not, then they will press NO for the registration to be stopped.
How to Check Your Safaricom Number
1. Via USSD
To check your Safaricom number, you can simply;
- Dial *100# with your Safaricom line.
- Choose My Account from the menu options.
- Select My Number, and your Safaricom phone number will be displayed.
2. Via MySafaricom App
- Launch MySafaricom App.
- Select Account on the bottom of your screen.
- You will be able to see your names, phone number, SIM card status and tariff.
Safaricom contacts
Prepay: Call 100 or 0722 002 100.
Postpay: Call 200 or 0722 002 200.
Twitter: @Safaricom_Care/ @SafaricomPLC.
FAQ
Why would I need to check Safaricom phone numbers registered under my ID?
It is important to check the phone numbers registered under your ID to ensure that there are no unauthorized numbers linked to your identification details. This can help prevent fraud and identity theft.
What should I do if I find unauthorized numbers registered under my ID?
If you find unauthorized numbers registered under your ID, you should contact Safaricom customer care immediately to report the issue. They will guide you on what steps to take to secure your account.
Can I check phone numbers registered under someone else’s ID?
No, you cannot check phone numbers registered under someone else’s ID. This service is only available for individuals to check the phone numbers registered under their own ID.
Is there a fee for checking Safaricom phone numbers registered under my ID?
No, there is no fee for checking Safaricom phone numbers registered under your ID. This service is provided free of charge.
Can I check Safaricom phone numbers registered under my ID online?
No, you cannot check Safaricom phone numbers registered under your ID online. The only way to check the phone numbers registered under your ID is by dialing *232# and following the prompts.
What documents do I need to provide to check Safaricom phone numbers registered under my ID?
You only need to provide your ID number to check the phone numbers registered under your ID.
How long does it take to receive the list of Safaricom phone numbers registered under my ID?
Once you dial *232# and follow the prompts, you should receive the list of phone numbers registered under your ID via SMS within a few minutes.