GOtv is a popular digital terrestrial television service provider in many countries across Africa.
With its wide range of channels, excellent picture quality, and affordable subscription packages, GOtv has become a go-to choice for many households.
However, paying for GOtv subscriptions can sometimes be a challenge, especially for those who prefer to use mobile money services like M-PESA.
In this article, we will explore GOtv PayBill number and how to pay for GOtv subscription using M-PESA.
We will provide step-by-step instructions to help you easily complete your payment, and we will also highlight some of the benefits of using M-PESA to pay for your GOtv subscription.
Whether you are a new or existing GOtv customer, this article will provide you with valuable information that will make your subscription payment process hassle-free.
What is GOtv?
GOtv is a digital terrestrial television (DTT) service provider that offers a range of affordable, reliable and convenient TV viewing options to households across Africa.
It is owned by Multichoice, the same company that owns DStv, which is also a popular pay-TV service in Africa.
GOtv operates on the Digital Video Broadcasting-Second Generation (DVB-T2) platform, which is a digital terrestrial broadcast technology that allows for the transmission of high-quality digital TV signals over the airwaves.
This means that subscribers do not need a satellite dish or any other special equipment to access GOtv channels, just a GOtv decoder and a TV set.
GOtv offers a variety of channel packages, which include local and international channels covering news, entertainment, sports, movies, documentaries and more.
The channel offerings vary depending on the country and package selected, with some packages offering exclusive channels that are not available on other packages.
GOtv PayBill number Kenya
The GOtv PayBill number is 423655.
How to pay for GOtv via M-PESA
To pay for GOtv via M-PESA, follow the steps below;
- Go to your M-PESA Menu
- Select Lipa Na Mpesa
- Select PayBill
- Enter  423655 as the business number
- Enter your GOtv IUC number – the one at the bottom of your decoder with a red sticker
- Enter the amount you want to pay
- Enter your Mpesa pin and press OK
- You will receive a transaction confirmation message from M-PESA
GOtv packages
Below is a simplified table with all the GOtv Packages and Prices in Kenya.
Packages
Price
Channels
Supa
Ksh 1,599
70+
Max
Ksh 1,249
60+
Plus
Ksh 930
45+
Value
Ksh 590
35+
Annual
Ksh 1,200
20+
Quarterly
Ksh 500
20+
Monthly
Ksh 199
20+
How to change your GOtv package
1. Through the GOtv website
To change your GOtv package through the website, follow the steps below;
- Visit the GOtv website via Selfservice.gotvafrica.com/en-ke
- Log in and enter your IUC number and phone number. The IUC number is found at the bottom of your decoder (one with a red sticker).
- Select ‘build a package’ from the dashboard.
- Choose the GOtv package you want to upgrade or downgrade to then click next.
- Click on pay button then select your preferred GOtv payment system.
- Ensure you fill in the correct payment details for your transaction to go through.
- The payment can be made through Mpesa, via Paybill number 423655.
- If you pay via Mpesa, you will receive a transaction confirmation message.
- After successfully making the payment, wait for your package to be activated or processed. This will take between 5-10 minutes.
2. Using USSD code
To change your GOtv package using the GOtv USSD code, follow the prompts below;
- Dial *423# and press OK.
- Select the Upgrade or Downgrade option.
- Select the package you want to upgrade or downgrade.
- Enter your IUC number and press OK.
- Follow the system prompts to complete the process.
GOtv customer care
Telephone: +254 711 066 000
Email: mchoice@ke.multichoice.com
GOtv FAQ
1. What is GOtv?
GOtv is a digital terrestrial television (DTT) service provider that offers a wide range of local and international channels to viewers in Africa.
It is a subsidiary of MultiChoice Group, the same company that owns DStv.
2. What do I need to enjoy GOtv services?
To enjoy GOtv services, you need a GOtv decoder, a GOtv antenna, and an active GOtv subscription.
3. How do I subscribe to GOtv?
To subscribe to GOtv, you can visit the GOtv website or download the GOtv app on your mobile device. You can also purchase a GOtv voucher from a GOtv dealer or retail outlet.
4. How much does a GOtv subscription cost?
The cost of a GOtv subscription varies depending on the package you choose. The packages range from GOtv Lite, which is the most affordable, to GOtv Max, which offers the most channels.
5. What channels are available on GOtv?
GOtv offers a wide range of local and international channels, including sports, movies, news, kids, and lifestyle channels.
6. How do I activate my GOtv decoder?
To activate your GOtv decoder, you need to follow the activation process that came with your decoder. This typically involves contacting the GOtv customer care center or visiting a GOtv dealer.
7. How do I make payments for my GOtv subscription?
You can make payments for your GOtv subscription through the GOtv website, the GOtv app, or at a GOtv dealer or retail outlet.
8. Can I upgrade or downgrade my GOtv package?
Yes, you can upgrade or downgrade your GOtv package at any time by contacting the GOtv customer care center or visiting a GOtv dealer.
9. What should I do if my GOtv decoder is not working?
If your GOtv decoder is not working, you should first check to ensure that it is properly connected and that your subscription is active. If the problem persists, you can contact the GOtv customer care center for assistance.
10. Does GOtv offer any additional services?
Yes, GOtv offers additional services such as GOtv Mobile, which allows you to watch GOtv on your mobile device, and GOtv Max Up, which allows you to stream additional content on your GOtv decoder.
