Safaricom is one of the leading telecommunication companies in Kenya, providing a wide range of services to its customers.
However, one common issue faced by Safaricom users is the constant notification that pops up on their screen stating “you don’t have any active data bundle”.
This can be frustrating, especially when you have a data bundle and are unable to use it.
In this article, we will explore some simple and effective ways to get rid of this notification and start using your data bundle without any interruptions.
How to stop Safaricom’s You Don’t Have any Active Data Bundle’ message
This notification is part of Safaricom’s Out of Bundle management service that ensures you are not using your airtime when your data runs out.
You can activate it by dialling *544#. When activated, you will not be able to browse the internet without data bundles.
To stop receiving this notification, follow the steps below;
- Dial *544#
- Select option 9; Balance and Tips
- Select option 2; My Data Manager
- Select option 2; Deactivate
Note, when data manager is deactivated, whenever your data is exhausted airtime will connect automatically and you will be billed Ksh 4 per MB uploaded or downloaded.
How to stop Safaricom from using airtime when bundles are over
Have you ever been frustrated when Safaricom deducts airtime from your account even when you still have data bundles?
This is a common problem that many Safaricom customers face, and it can be quite costly if it happens frequently.
We will explore some practical solutions to help you stop Safaricom from using airtime when your bundles are over.
By following these tips, you can ensure that your data usage is optimized, and you won’t have to worry about unnecessary deductions from your airtime balance.
Out of Bundle Management
Safaricom made it possible for users to take control of their browsing experience.
The invention of Out of Bundle Management has made it possible for subscribers to shield their airtime by making sure that users are not billed from their airtime when browsing.
It makes sure that internet charges are exclusively deducted from available bundles.
How to opt into Out of Bundle Management
- Dial *544#
- Select Out Of Bundle then choose Activate.
- You will an SMS confirmation message.
You will receive a pop up menu with some options when you start to browse the internet and you do not have a data bundle.
They include;
- Buy a data bundle
- Okoa Data bundles
- Redeem Bonga points for data bundles
How to stop Safaricom flash messages
The Safaricom message that appears after a call can be very annoying, especially if you make a lot of calls.
To stop these messages, simply;
- Dial *456#
- Select option 7; Activate/Join PostPay
- Select option 3; End of Call Notification
- Select option 2; Opt-Out
- You will receive the following message; You have successfully opted out of End of Call notification.
FAQ
What is the “You Don’t Have any Active Data Bundle” notification from Safaricom?
The “You Don’t Have any Active Data Bundle” notification is a message that Safaricom sends to its users when they exhaust their data bundle or when their data bundle subscription expires.
How can I stop receiving the “You Don’t Have any Active Data Bundle” notification from Safaricom?
You can stop receiving this notification by disabling data usage on your phone.
Alternatively, you can purchase a data bundle or renew your current data bundle subscription before it expires.
Can I turn off notifications from Safaricom completely?
Yes, you can turn off notifications from Safaricom completely by going to your phone’s settings, selecting Apps & notifications, and then selecting the Safaricom app. From there, you can turn off notifications for the app.
What are some other ways to manage my data usage on Safaricom?
Some other ways to manage your data usage on Safaricom include setting data usage limits on your phone, using data-saving apps, and disabling auto-play for videos on social media and other apps.
Will I still be charged for data if I turn off data usage on my phone?
No, you will not be charged for data if you turn off data usage on your phone. However, you will not be able to access the internet or use any apps that require an internet connection.
How can I check my Safaricom data bundle balance?
You can check your Safaricom data bundle balance by dialing *544# on your phone and selecting the Check Bundle Balance option.
What should I do if I am having issues with my Safaricom data bundle?
If you are having issues with your Safaricom data bundle, you can contact Safaricom customer care by dialing 100 on your Safaricom line or by sending an email to customercare@safaricom.co.ke.
